Formation International email correspondence: writing skills training

Programme de formation

Getting ready to write an international email: the anglo-saxon way 

• Key needs and rules in professional writing 
• International communication:professional and cultural constraints of today's reader
• Know your recipients to better match their frame of reference 
• Clearly identify your main goal when writing uyour email 
• Match your writing piece to both writer’s and reader’s time availability

A better use of English in professional communication: guiding principles

• Differences betweenBritish,American and international English : impact in writing 
• Gramatical structures : best practices

Providing an easier access to the info: better email structure

• Be clear about your main theme, angle and call to action 
• Clearly define your main message and stick to it              
• How to craft a strong email subject 
• Develop your info according to four levels of needs : hierarchise wisely 
• Discriminate between essential and secondary info, info useful to react  and useful to act
• Write an compact email ; pick up the most convenient outline 
• Adding visual appeal: display an efficient layout

Puting forward your message

• Being clear, precise and concise in written English: guiding principles 
• Applying precise readability criteria 
• Putting the logical connectors to good use : argument and convince 
• When punctuation really helps you to make things clearer and richer 
• Double check your message will be understandood and memorised

Easy professional international writing in English 

• Standard phrases and recurring English collocations 
• Ambiguïties and mistranslations : main traps to avoid 
• Educated guide on the use of acronyms in written international English  

Writing soberly and clearly : a must !

• Concision : an economy of words, a wealth of info! 
• Simplifying your style: make simple and short phrases 
• Using a precise, plainvocabulary,with concrete words and exemples 
• Writing pollution strictly forbidden: make a clear distinction between facts, opinions and feelings

Engage in a reciprocally courteous exchange with the recipient

• Salutations, greetings, valediction, etc., collocations in English 
• How to inform, apologise, confirm, invite, convene, ask for, make clearer, etc

How to capitalize on your adquired knowledge

• Putting yourself in bêta mode: how to consolidate and expand you newly acquired writing knowledge